For the IT department at Essex County in Ontario, Canada, enterprise content management (ECM) has been its first foray into shared services. Full story »
Founded in 1973 to serve the residents of California’s North San Diego County, Tri City Emergency Medical Group has a long history of enhancing patient care through the development and use of state-of-the-art technology. Full story »
“With cemetery records, record-keeping is literally eternal,” says Brian Pellegrin, IS Business Support Manager at Stewart Enterprises, Inc. Full story »
Heartland Advisors, Inc. (“Heartland”) is an independently owned Milwaukee-based firm established in 1983. As of November 30, 2011, the Firm managed approximately $4.9 billion in assets for institutional and high net worth clients and the Heartland family of value-driven mutual funds. Full story »
Colorado’s Department of Natural Resources (DNR) was created to oversee the state’s land, mineral, water and wildlife resources. Full story »
United Road Towing doesn’t bat an eye at hauling 100,000 pounds of equipment or recovering off-road vehicles, yet the company hit numerous roadblocks when moving its internal documents. Full story »
“People don’t typically associate Arkansas with the cutting edge,” explains Daron Frederick, Network Administrator for the Arkansas Supreme Court. “That’s why it’s such a pleasure to have the U.S. Supreme Court looking to us for ideas about the unique and innovative ways we are implementing technology.”
With unemployment rates hovering around 10%, stocks subject to wild swings and experts unable to agree whether the country is likely to dip into a double recession, cities across the country are being forced to confront deeper and deeper budget cuts. Full story »
Ed Yonker joined the Franklin County IT Department in 2004, after spending many years in the banking industry. “Government is a different world,” he explains. “Because of its size and structure, it’s a lot harder to implement new technology and get everyone on the same page.” Full story »
Ramsey County, the second most populous county in Minnesota, has always worked hard to provide the best service at the lowest possible cost to its taxpayers. But as the nation reeled from the recession that began in 2008, it became clear to the county that it needed to better leverage technology if it wanted to continue providing high-quality services without exceeding its budget. Full story »
Northern Michigan’s Muskegon County Community Mental Health Services (MCCMHS) implemented its Avatar practice management system back in 2003 to automate electronic health records (EHR). Although the Avatar system had a document imaging module that could digitize the patient histories, lab reports and documents that would always require doctor and patient signatures, several of the county’s non-clinical departments—including HR and Finance—were also contending with overflowing file cabinets and rising storage and handling costs.
Rather than implementing separate solutions for the clinical and non-clinical sides of the house, MCCMHS officials recognized that enterprise content management (ECM) would be the most efficient and cost-effective way to answer its document-related challenges. Full story »
In the May GME, Fresno County Assessor Recorder’s (ASR) Office described how it uses Laserfiche Quick Fields to process 95% of incoming forms in its Property Transfers Division. This month, Fresno’s Vito Filippi, Systems and Procedures Analyst, gets granular about how the Division configures Quick Fields sessions to capture and process its ‘Claims for Reassessment Exclusion’ forms. Full story »
Al Hewitt Inc./Hewitt Financial Group (HFG), headquartered in Palmdale, CA, is a combination fee-only Registered Investment Advisor (RIA) and tax preparation firm serving 6,000 clients between its two offices in Los Angeles and Ventura Counties. Full story »